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Wow, that's impressive. The same argument can be levied at all distros. I would have preferred a "What is Ubuntu's target?" type question, but I'll happily ask that in person at UDS over a few beers. Maybe even make a drinking game out of it?
Yikes, I'll go tell the server team to stop immediately!
Hmm. Is Jonathan Muhin even a real person or just a pseudonym under which +Swapnil Bhartiya can post without people attacking him? :) (no google hits for Jonathan other than on muktware). My spidey sense is tingling :)
bah ubuntu is lame because he said so
anyhow actually ubuntu has no target audience because all those devs i know are using it
even my wife's using it
and our products
and dell
and google
and millions of people i don't know

so yes no target audience just random freaks using ubuntu

good morning from foggy goleta, ca

and s/ubuntu/<name ur linux distro>/g
Ubuntu desktop has it's target audience: 90% of average computer users around the world who just need a fast and stable OS that can do web browsing and basic music and file management.

And the 1-2% of us who prefer a system that's powerful yet fast and stable. This 1-2% is composed of tech enthusiasts, web developers, mobile developers, etc.
I think that post definitely qualifies for a 'your mum' reply.
Yes, Muktware are trolls and hate Ubuntu. I can clearly in how they attacked Ubuntu in their Ubuntu section. Every story is full of hate for Ubuntu.

Hater's gonna hate.

We publish 1000 pro Ubuntu stories no one will come an pat and publish one open discussion (first one was about free software vs open source) and you are a troll. Quite encouraging.

Please learn to appreciate when we do hard work to write pro-Ubuntu stories which are almost 99.9%.
People aren't flaming the story because it's anti-ubuntu, they're flaming it because it's a terrible article. 
+Swapnil Bhartiya Seriously. Read this one sentence from the article out loud to yourself.

"There is not a single use case where Ubuntu can be used as the 'only' OS."

We have millions of users, tens of millions of users in fact. Are you seriously suggesting that they all switch their computer on and then stare at the desktop unable to use it for anything at all?

"1. Content consumption: you can't access Netflix, Flash, Picasa, Silverlite, Flickr etc to consume content."

I can access three of those on my Ubuntu machine, and have no particular need for the other two. Should I throw my computer away?

"3. Managing devices: there are no apps to manage your iPhone, iPad or Android devices."

I have copied music, photos and podcasts to and from iOS and Android devices from Ubuntu.

The fact is +Swapnil Bhartiya that the article is staggeringly poorly conceived and researched, badly written and just plain wrong. So yeah, it walks like a troll-duck and quacks like a troll-duck, so I'm happy to stand up and say it is a troll-duck.

You can get on your high horse about how many positive articles you have written in the past, but you know what, write a really shitty article and yes, I'm going to call you out on it. That's what I did.
+Jorge Castro That's not an article. We are trying to start something where users can submit topics for discussion. +Bilal Akhtar I hope you hated my India/Ubuntu story for being a troll. And all those stories listen on our Ubuntu section are troll to bad-mouth Ubuntu right? We are paying people to write pro-Ubuntu stories to help user and you call us troll, quite encouraging you are. Indeed.
+Swapnil Bhartiya Appreciation is a double-sided knife. If you diss the hard work of others by claiming something has no use-cases whatsoever, then well, people will not appreciate your work either.

It's fine to start an open discussion, but what you did was, you set a negative tone for it from the start. Instead of an article saying "Folks, comment on what you think is the use case of Ubuntu", you said "Ubuntu is crap for everything, what do you think?".

I appreciate most of your articles, but this is not one of them.
Think I may stop following the Muktware twitter feed...
+Bilal Akhtar appreciate my work by calling us trolls? I approved that post as it has raised a question and comments are doing an amazing job at dymistify the negative image. Even i posted a comment. That's an open discussion like slashdot and more is in the comments than in the original question. The discussion actually does more good by clarifing the userbase. In fact that topic gave me an idea of a story on the lines of indian story to clarify how ubuntu is the right distro for bigger market. Unlike ubuntu only sites we have more diversified userbase so these points do matter and if looked positively will only do good.
+Colin King stop following us for posting reader driven question or because we have been working hard to write articles to assist canonical in reaching out to bigger audience?
+Swapnil Bhartiya Then again, reporting shouldn't be sensational. Your writer claimed Ubuntu has no use case whatsoever. That's NOT an open discussion because you're setting the standard yourselves rather than get your readers to do it from scratch.
+Bilal Akhtar Reporting, blogging, opinion and slash like discussions are different animals. Reporting is plain fact, rest is analysis /opinion around that fact. :)
+Benjamin Kerensa agreed - the article isn't perfect; it is short (and could have been expanded a bit, to explain the thoughts behind it a bit better), perhaps worded a bit differently and made more general.

Something like, "How could Linux be improved to make it the best overall general purpose operating system for non-technical users?"

Then people might say things like, "I need Netflix" (because, some people only have a single device, no TV, no phone, etc.) or "I really need 'real' Microsoft Word and some version of 'real' Photoshop but it doesn't have to be the newest one" (and someone could have said, "hey, try WINE") - and so on.

No operating system can be all things to everyone - they're all great at some things, world class in fact, and all need improvements in some areas - that's a fact.
+Benjamin Kerensa Aww thanks :) 

To be fair to +Swapnil Bhartiya I've made a load of mistakes, misfires, missteps and a boat full of other 'misses' over the years. (And no, not all were Benjamin Humphrey's fault ;P) - and sometimes you don't realise the impact of what you've done/written until it's too late and everyone is shouting at you about it.

I don't intentionally paddle in the pool of sensationalism as much as some sites do, and if I was being cynical I would file this post under 'baiting' for sure, but sometimes you have to step back from the dodgy stuff and view it in the context of the whole.

From what i've read of Muktware (and I don't try to read "competing sites" because I have a very delicate ego) the good/positive stuff more than out weighs the contentious stuff. 
+Andrew Wafaa it's not true that this argument can be levelled at all distros. There are plenty of distros out there which have a clearly defined target market and do a good job of serving them, for example backtrack.

The question the post is asking is not "how can we make linux better for non-technical people?" but "how exactly can Ubuntu succeed if it can't serve the market it is attempting to reach?"
To quote the top comment over on the post:

"Core Ubuntu's audience are end users...Shuttleworth said that many times"

Well, every product ever made is targeted at "end users" - the problem being "end user" is not clearly defined for Ubuntu. The only consistent thing we know about Ubuntu's target audience is if you don't like Ubuntu, you're not in it.
+Alistair Buxton agreed - "end user" is not clearly defined for Ubuntu, and for a general purpose operating system, can it ever be so?
+Alistair Buxton perhaps a better question in all of this might be, "Does (Distro X) really want to be a general purpose operating system?"

People already have general purpose operating systems (proprietary, yes) that seem to do most of what "ordinary Joe Sixpack people" (not specialists working at CERN or Pixar or Lawrence Livermore) want to do - like everything listed in the Muktware post.
+Brett Legree agreed. I've long been sceptical of the benefits of targeting such an audience. Sure, it's nice to be altruistic. But that audience almost by definition is not going to contribute anything of use to me - so if I'm not an altruist, why should I contribute anything? And if you take this to it's logical conclusion, you end up with a distro with the most users and the fewest contributors. (edit: which is exactly what is happening to gnome right now.)

edit2: This is not to say users can't grow into contributors. But when they do they might also outgrow the walled garden you've built for them, at which point they go and contribute somewhere else.
+Alistair Buxton it also opens up to another company taking your hard work, and eating your lunch.

I want Ubuntu to succeed - let me be clear on that.

They're doing a lot of work, technical, infrastructure, marketing and branding, initiatives with OEMs like Dell in India and China, and so forth.

Then along comes an OEM from the East who builds unbranded computers for those markets, spins their own general purpose Ubuntu-based distro, and undercuts everything in the general purpose computer market... not something I'd like to see.
+Geoffrey Teale Er... I can access your photostream from Ubuntu. And once the photo lens is stable, you'll be able to access it from the dash.
+Bruno Girin you're clearly suffering from the same
delusion as me. The article says it can't be done.
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