This week, using Garry Winogrand’s current retrospective as an example, we discuss what happens when practice means different, not necessarily better. Also, in a submission from a listener, we look at a list of 10 ways we may be making our lives harder than they have to be. How many are you guilty of? Plus, Magnum photographer Gueorgui Pinkhassov is our Photographer of the Week.
Computer: "Press 9 to not be contacted in the future. Press 4 to speak to someone about your mortgage issues"
TM: "Hello, are you having problems paying your mortgage?"
Me: "Hi, this is the IT department. We intercepted your call as we detected a problem with you phone and need to fix it."
TM: "Oh... ok, well what do we need to do?"
Me: "We're going to need to fix the settings by pressing 4-6-8 and * at the same time"
TM: "Ok, nothing happened."
<alright, so he's not using a Polycom>
Me: "Are you using the new Polycom phones that we deployed?"
TM: "No, it's a Yealink"
Me: "Ok, I see. You haven't had the new Polycom phone deployed to your desk yet. Let me check our technical documentations for the Yealink."
<did a quick Google search, "yealink phone factory reset">
Me: "Alright, do you see an "OK" button on your phone?"
TM: "Yes I do"
Me: "Alright, you're going to press and hold that button for 10 seconds."
TM: "OK, pressing it now"
Me: "Perfect, let me know if you get a password request"
TM: "OK, nothing has popped up ye-
That's right. I made a telemarketer unwittingly factory reset his phone which means he will be unable to make anymore calls until someone is able to reconfigure his phone and that will take at least an hour or longer if they can't do it right away!
- Garibaldi Senior Secondary1988 - 1993High school.
- UCFVComputer Information Systems, 1993 - 1998A mix of business and programming, ranging from communications to networking. Notable courses were programming in Pascal, Windows GUI (no OWL or similar frameworks, pure windows code), and later on the highly advanced Java.
- Left of the DotLead Developer, 2011 - present
- airGSoftware Developer, 2009 - 2011
- Netmaster NetworkingSoftware Developer, 1998 - 2000
- MerilusSoftware Developer, 2000 - 2001
- Premier School AgendasSoftware Developer, 2003 - 2004
- TSC SoftwareDeployment Specialist, 2004 - 2006
- PSDSystems Administrator, 2006 - 2006
- Shorebridge IncSystems Administrator, 2006 - 2007
- UniserveSystems Administrator, 2007 - 2008
- Layer 7 TechnologiesSenior OS Developer, 2008 - 2009
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