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American Integrity Insurance
Insurance Company
Today 8:30AM–5:30PM
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Our “hmmm” moment of the day… When you own a car and (unfortunately) dent the bumper, would your insurance company repair the damage, or would they consider the car to be “totaled” and replace it? Your home is the same. If a few shingles on your roof are damaged by hail and can be repaired, would you expect your insurance to replace your entire roof?
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We are putting the pedal to the metal as we make our last lap around Florida to visit agencies as part of our #AI400 road trip. If we didn’t get a chance to make a pit stop at your agency, look for us at an upcoming Roadshow and follow us on social media so you can be race ready all year long!
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Roofing scams continue to plague the insurance industry. This is causing unnecessary increases in premiums across the board. Remember to contact your insurance company the minute you see damage, contractors can mislead and charge you more! 
Florida roofing scams continue, although there was a major arrest in the Tampa Kingpin.
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American Integrity Insurance celebrates Black History Month and the rich contributions African Americans have made to our country’s history.
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Going away for Valentine's Day? Your unoccupied home could be a magnet for vandals, thieves and squatters – protect your investment with American Integrity’s vacant home policy. http://ow.ly/XNpIA
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Our Ocala Roadshow yesterday was a standing room only event – thank you to everyone who took time out of their busy schedules and braved the elements to spend a few hours with us. It was a fun and informative session. If you were unable to attend, feel free to reach out to your territory sales manager for details. We appreciate all of our agency partners and looking forward to seeing each of you at Roadshows throughout the state.
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Have them in circles
86 people
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We’re just one day away from the weekend! Before we get there, “Let’s Groove” today in honor of Maurice White, founder and leader of the legendary and timeless band, Earth, Wind and Fire. http://ow.ly/XZ402
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You’ve worked hard to make your home a unique reflection of your lifestyle, and a cookie-cutter insurance policy simply won’t do for your luxury home. Examine American Integrity’s Premier Homes policy to protect your investment. http://ow.ly/XWmTo
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What’s an El Niño? Glad you asked! The weather pattern happens every few years when the Pacific Ocean warms up around the equator. This year's El Niño is one of the strongest on record. Check out its effects on the upcoming hurricane season. http://ow.ly/XUjte
The El Nino this year is very strong, but The Weather Channel Hurricane Specialist Michael Lowry takes a look on how it ranks against others in the past.
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We've enjoyed visiting agents in all corners of the state - but it's almost time for us to hang up our racing gloves for a while. Be on the lookout - we could be making a pit stop at your agency on the final week of our epic road trip! If we visit your agency, be sure to give us a nod on social media. #AI400
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When less-than-scrupulous contractors and lawyers hijack your home insurance claim and inflate – or fabricate – your costs, all Floridians pay the price in the form of higher premiums. Protect your rights and your wallet by signing this petition and asking Florida’s legislators to take a stand and fight again insurance fraud! http://ow.ly/XOKny
Assignment of Benefits (AOB) abuse has become a costly scheme that harms hardworking Florida homeowners and families and must be stopped. While signing an AOB form can be helpful in processing claims for emergency repair work, shady remediation firms and billboard trial lawyers are misusing AOB ...
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When you own a high value home, you need an insurance policy that has the financial stability and superior service to help you with your belongings and home in the event of a loss http://ow.ly/XHooB
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Contact Information
Map of the business location
5426 Bay Center Dr #650 Tampa, FL 33609
5426 Bay Center Drive #650USFloridaTampa33609
(866) 968-8390aiicfl.com
Insurance CompanyToday 8:30AM–5:30PM
Monday 8:30AM–5:30PMTuesday 8:30AM–5:30PMWednesday 8:30AM–5:30PMThursday 8:30AM–5:30PMFriday 8:30AM–5:30PMSaturday ClosedSunday Closed

American Integrity Insurance Company is a financially sound and reputable residential property insurance company dedicated to protecting Florida homeowners. Since our inception, our priority has always been providing excellent service to our policyholders in a friendly and accurate manner

We sell our insurance through independent agents who, like us, put customer service first.

Our products include traditional homeowners insurance, special coverage required for vacant homes, manufactured homes, and policies designed for those who need less coverage or are renting their home.

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Review Summary
2.0
19 reviews
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1 star
15 reviews
"Excellent Customer Care, Underwriting and Claim service."
"We have had three claim adjusters; none who ever return calls or emails."
"Worst Insurance company ever, please don't use them as your insurance."
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Have them in circles
86 people
vjdistress's profile photo
Brandi Wilson's profile photo
Axa Murah's profile photo
Kevin Bennett's profile photo
WE INSURE FRANCHISE's profile photo
Da-Les Auto Body Shop's profile photo
naresh naresh's profile photo
The Storehouse Services's profile photo
Uduak Uko's profile photo
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Jason Sanders
a week ago
I have wind damage on my roof. All my neighbors are having their roofs repaired without question. I have a water stain on the interior side of my home from the roof damage. I left 6 messages with a return call of email. American Integrity denied my claim after taking 6 weeks for get back with me. My brother lives in the same subdivision and had a check from Farmer's Insurance in 3 days to repair his roof. DO NOT CONSIDER AMERICAN INTEGRITY FOR INSURANCE. I am very disappointed with their customer service and response time.
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jacky li
3 weeks ago
ONE OF THE WORST INSURANCE COMPANIES OUT THERE! DONT BUY !!!! BEWARE!! THEY DONT WANT TO PAY ANYONE! WE HAD ROOF DAMAGE ON OUR HOUSE AND HAD A ROOFER LOOK AT IT AND ALSO CLAIM ADJUSTER CAME. THEY CAME BACK WITH A DAMAGE FORM HAIL IS SEVERELY PREJUDICED. WHILE A FEW BLOCKS A HEAD MY FRIEND WITH GEICO HAD THEIR CLAIMS SENT AND PAID WITHIN 3 WEEKS! OH DID I MENTION? YOU HAVE TO CALL THEM 20 TIMES FOR THEM TO ACTUALLY PICK UP ONCE , AND ALSO THEY ALWAYS SAY YOUR CLAIM IS COMING IN A WEEK I TOOK ABOUT 4 WEEKS TIME . ALSO THEY PULLED A REASON ON MY CLAIM SAYING IT WAS TOO LATE AND MANY EVENTS CAN HAPPEN THEREFORE THEY CANT PROVE AND GIVE US A CLAIM. THIS IS THE WORST INSURANCE COMPANY. NOW I HAVE TO SPEND 5-6K ON MY NEW ROOF CAUSE THIS BULLSHIT COMPANY ONLY LIKES MONEY BUT NEVER LIKES TO CLAIM ANYTHING. THEY ARE SLOW, VERY UNRESPONSIVE ALSO TRULY THE WORST INSURANCE IVE BOUGHT. IM GOING BACK TO GEICO EVENTHOUGH ITS MORE EXPENSIVE
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Teena Fatzinger
3 months ago
I just wanted to give a shout out to American Integrity Insurance Co. I am in the insurance industry and work for a small agency. We deal with many carriers on a daily basis and American Integrity is one of the best when it comes to handling any kind of endorsements (changes) we request, not just efficiently, but in a timely manner. No waiting for 7-10 business days, especially when it's something you need yesterday. Their customer service reps. are very knowledgeable and if they don't have an answer right away, they find one right away. Their premiums are very competitive and their website is user friendly. We don't find all these benefits with most carriers so I just wanted to stop to say thank you. You are most appreciated.
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Response from the owner - 3 months ago
Teena, Thank you so much for your kind words. We really appreciate our partnership with you and hope it continues to flourish.
Davis Family
4 months ago
We will never, ever recommend this insurance company! The name "integrity", on their title, is quite deceiving. As home owners, of 19 years, we have never put in a claim for our home. This is remarkable, considering the fact that we live in Florida! In June of this year, we were hit with a series of storms, including a hail storm. Our home suffered roof and screen enclosure damage from it. These damages are visible and obvious. Our experience with American Integrity has been horrible! We have had three claim adjusters; none who ever return calls or emails. We have placed numerous phone calls, for updates, without success. Nobody is accepting responsibility or accountability for our situation. As a professional, knowledgeable family, we know our rights and the importance of good customer service. After months of battle, we now received a phone call, stating that there is no damage to our roof! To this day, we have not received any statements, in writing, detailing the findings of their inspections: no mention of the leaky roof, no mention of the pool screen which is destroyed. Unbelievable incompetence...
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Urmil Shah
2 weeks ago
This company is big RIP off. I had wind damage on roof, they sent inspector out who determine that there is wind damage, This company straight away deny to share inspector's report to me. Inspector determine over 18 shingles damage and water leak at vent. This insurance company told me it will cost about $750 to repair all of the damage and i have$1000 deductible so they owe me nothing. This is big rip off. who will come and fix over 18 shingle and water damage at vent and repair/replace dry wall on ceiling. total unfair, they have very unethical way of doing business and serving customer. my advice is stay away form them.
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Michael Jones
4 months ago
literally cracked my house open like an egg from a tree. that was 7 weeks ago. NOTHING- no payment, no reimbursement. Only the run around. We have provided receipts to them on multiple occasions. Now they ant the originals and will not five out their physical address (like we can't get it from the internet) so we can overnight to them. WHAT is this company hiding?? My insurance premiums obviously... I now have mold so bad I can barely get into my shell of a house to get the remainder of my things. DO NOT Use this company They are so bad my insurance broker will no longer sell their policies. My rating is am injustice hated it is an understatement.
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Response from the owner - 4 months ago
Mr. Jones, after completing our investigation of your loss, we have issued you a claims check that equaled the policy limit for your home. And, based on our recent conversation, we are willing to pay for certain items that exceed your policy coverage after we receive the appropriate documentation for those items. If you have questions about your settlement, please feel free to contact your claims examiner to discuss the details of your case. Thank you
Ashley Lovelady
3 months ago
Fantastic Customer Service, knowledgeable and attentive Underwriting, and a fair claims service department. As an American Integrity customer and a CSR for an agency that works with AIIC, I acknowledge that not every claim is going to end in a way that the homeowner would prefer. This is true of every insurance carrier. However, during my 3 years of working with AIIC I have not seen any claim be unfairly denied or had a client be ignored and mistreated. I trust that our clients are with the best carrier for their needs and if an issue arises, we work with the company to resolve the concern very quickly. AIIC is a wonderful carrier that I stand behind 100%.
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Response from the owner - 3 months ago
Thank you Ashley for your kind words. We appreciate your commitment to American Integrity and hope we continue to provide outstanding service to our customers and to our employees.
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Clark Buurma
5 months ago
Wow thats a nice building! I bet the roof doesn't have a 3 foot hole in it like my neighbors roof has had now for 9 weeks. The tree that came down on it put multiple holes in the roof and literally tore down half the entire eve. This company just keeps retarping meanwhile three interior rooms now have water damage as do the interior walls, ceilings and floors. They made the homeowner pay to repair a two year old Ac unit that was damaged which had a warranty and now probably does not due to the damage. That ac unti should have been replaced. There is no excuse that the roof has not been fixed so it is watertight. I am sure this company has not refunded any premiums to the homeowner. I am realtor and I guarantee you I will never put this company on any of my resource lists for my clients. Disgraceful.
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Response from the owner - 3 months ago
Mr. Buurma, the tree removal company that caused the damage to your neighbor’s AC unit is working directly with your neighbor to resolve that issue. We paid for the repairs to the roof, and the claim that was filed with our company has been resolved. Thank you.