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Adam Ozturk
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In his circles
32 people
Have him in circles
26 people
Chris Hsu's profile photo
Tea Tancev's profile photo
David MacAdam's profile photo
Park Moore's profile photo
Natasha Smith's profile photo
Anita Farrell's profile photo
Jen Noel's profile photo
donald holman's profile photo
Yener Ozturk's profile photo
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Initially, I wanted to bring my vehicle to MTC Tire for a Hunter Roadforce balancing for some tires that needed balancing. When I called and spoke to them, I was advised that their Hunter machine was down, and suggested I try Oakville Tire and Auto, at 1050 S. Service Rd. I called Oakville Tire and let them know the situation, provided the brand and tire size, and was told 'no problem, come in, no appointment required'. Upon getting to the shop, everything looked fine, the folks seemed knowledgeable, tidy showroom area, tidy work bays, etc, so they took in my vehicle, and began the work. After about fifteen minutes, one of the managers (Ken?) came out to let me know that the tires were very difficult to balance, and that they had used up almost $12 worth of weights for just the one tire, and that he would not balance the rest, as it was too expensive, and not worth their time. He went into the shop, told the tech working on my vehicle to 'just bolt them back on'. They bolted the wheels back onto my vehicle, and handed me my keys. Quite possibly the worst customer service that I have ever experienced, which is a shame, because the tech working on my vehicle seemed to know his stuff, and was quite willing to put in the time to do the job properly. Bottom line, go to any other tire shop. There are many options in Oakville. EDIT: (to clarify erroneous statements made by establishment). The only 'problem' with my vehicle, is that the tires weren't balanced properly, which you refused to correct, solely due to the extra expense that you would have incurred. i) The 1.5" hub-centric, G2 wheel spacers, with Loctite applied, were on my previous Jeep Wrangler for over two years, without any issues. ii) The Goodyear Wrangler Duratracs were not used tires- they were purchased four months ago, brand new, at a local Canadian Tire, who had NO trouble balancing them when they installed them. I had them switched over to my new Jeep last month, and the dealer (being a typical dealer) didn't balance them properly - so I brought them to someone I expected would be an expert with this particular task. Sadly, I picked the wrong 'expert'. iii) The wheels are not aftermarket wheels, or from some random vehicle- they are the new OEM wheels that came standard, right from FCA, with my new 75th Anniversary Edition Wrangler. Nice try though. iv) Funny, you didn't mention *anything* about any issues with my vehicle then- because there aren't any. It's less than a month old. My vehicle isn't lifted, at all. v) One of your guys came right out and said that the cost of the weights alone would be over $70. That to me indicates it wasn't worth your time. I understand that you need to be profitable, but don't come on here lying, trying to make it sound like I drove into your shop with a 6" lifted off-road rig with clapped out tires, and a bunch of shoddy aftermarket parts. Your customer service sucks, and you will never see a penny from me, nor will I recommend your shop to anyone else. Like I mentioned earlier, your tech was very good, and he probably would have done an excellent job, and would have balanced them perfectly, had he been given the chance and the opportunity to use up a few more ounces of weights than your typical passenger vehicle requires. Your employees deserve a better management team! For the record, Canadian Tire was able to properly balance all five tires in under an hour, and it drives perfectly. They did it with a smile, and without bitching about the cost of any weights they had to apply to the wheels.
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Public - a month ago
reviewed a month ago
Public - a month ago
reviewed a month ago
Decent gelato, but the owners and management here are ridiculous. Refused to sell me a small serving, in a large cup, for my big dog. The large cups don't cost that much more than the small cups. Must be a recent change, as I've been going here for years. Never again- will find other gelato places.
Public - 2 months ago
reviewed 2 months ago
Pick up the damn phone!!
Public - a year ago
reviewed a year ago
7 reviews
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I'd give this place zero stars if I could, based on my experience. I went in to buy a new Wrangler, their pricing seemed to be reasonable and their inventory selection was good. The problem came about when the used car manager came to evaluate my trade-in. I was offered $6,000 less than any other Jeep Dealer that I had been to. He was even trying to convince me that my car didn't have the options that it had, even though I had the build sheet from BMW in my hand! I think he was trying to low-ball me on my trade-in for my fully loaded 335i convertible, as he wanted it for himself as an upgrade to his base model 328i. Bottom line, what could be a great dealership severely let down by one or two people in key positions.
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Public - 8 months ago
reviewed 8 months ago
Great food and incredible service! Great selection of traditional dishes, and Indian beers. If you want your food on the spicier side, order off the menu, rather than the buffet.
Public - 2 years ago
reviewed 2 years ago