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Action Auger Calgary
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3638 Manchester Rd SE #101 Calgary, AB T2G 3Z5 Canada
3638 Manchester Road Southeast #101CAAlbertaCalgaryT2G 3Z5
+1 587-794-3988actionauger.com
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Action Auger is home to some of the best Plumbers Alberta has to offer!  We are dedicated to serving the needs of our residential clients in Calgary, Edmonton, Medicine Hat, Lethbridge and Red Deer. Call us today and find out what makes us the best Plumbers in Alberta!
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"I have no hesitation in recommending Action Auger, they deliver every time."
"Sewer line was clogged with tree roots, causing back-up."
"...come and replace my hot water heater."
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Jeff Read
2 months ago
I dealt with one of the most dishonest guys Ive ever met. He showed up because I had a simple clogged sink. Went under my drain and started going on about having to cut parts of my piping out, rebuilding to get an auger in... blah blah blah. He used as many big words as he could to sound reputable and wouldnt stop talking. Quoted me OVER $800!!!. I told him to leave - had to pay the $70 dollar fee for him to show up. Just had a guy come in from another shop around here (I dont want to drop a name so that nobody thinks I represent another plumbing place) and got the job done well for $170. Please watch out for these guys - dont waste the money to have him come out, only to realize this place is the worst.
• • •
Response from the owner - a month ago
Hi Jeff, Thanks for the feedback. I’ve had a chance to speak with our Technician Jason about this job which was for a simple Auger in and out; However, there was no access to run water and auger at the same time so a cleanout would need to be installed for the job to be done correctly. You didn’t mention the name of the company who ended up doing the job for $170, but I can assure you that proper practice would require a cleanout so that your problem will not be a recurring one. Our technician also quoted on a product called BioSmart which is an Eco-Friendly cleaner that prevents backups by using a natural bacteria to eat away grease, oil and food waste without any harm to your plumbing system. After reviewing the quote, I find that our technicians totals were on par with other companies in Calgary for the same work. The only fault I find in our Technician here is not communicating the issue and proper solution clearly. We stand by our work and train our technicians daily on the importance of doing repairs to industry standards and would come down hard on any technician who cut corners in order to offer a better price.
Fran Ziola
5 months ago
Ability to make appointments is lacking. Called in the am to ask us to change our afternoon appointment to a morning appointment with no notice, and then when we explained that we couldn't do that as someone had to schedule time off work to meet them at the house, they then called 30mins prior to the afternoon scheduled timeframe to say no one could come that afternoon due to workload. They would need to reschedule.
Response from the owner - 3 months ago
This is Brham, the owner of The Gentlemen Plumbers. First I would like to thank you for your feedback. Please accept my apologies for any frustration this situation may have caused you. The reason our client care reps would have called you and asked if you were available earlier than the timeframe you were originally scheduled is that when there is an opening, we try to move up clients for their convenience. There are certain things that occur in which we would have to reschedule an appointment (technician falls ill, family emergencies or even previous calls with difficulties). When appointments are scheduled in, they are placed into individual timeframes and we allot that time to one specific client; However, until we are on-site, we will not know the full extent of work we have to complete and what issues will arise. Rescheduling appointment is not something we wish to do, but in some circumstances, can not be prevented. Once again, my deepest apologies. If you would like to speak with me personally about this, please call our administrative line at (403) 204-6010 and ask for Brham.
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John W Bowerman
a year ago
Matt and Wayne were friendly and respectful. They showed us what they were doing and helped us understand how to keep our home running properly. They also explained what to look for that could cause a much larger problem if left unattended. They were very helpful in showing us how things worked and what it would look like if it didn't work.
Response from the owner - 11 months ago
Hi John, We're happy to hear you had a great experience with our technicians. If there is anything we can do for you in the future, please do not hesitate to contact us again.
David Gladwell
a year ago
I have had many a bruising plumbing experiences in Calgary like many others. The Gentlemen Plumbers completely broke that cycle. They were friendly and completely forthcoming and up front with the problems and what solutions were available. Cale and Darryl efficiently resolved my problems and kindly informed me on ways to prevent the same problems from reoccurring without making me feel stupid. I learned many details on my heating and plumbing that can improve my quality of life in my home. All in all a very positive experience. I would recommend the Gentlemen Plumbers to anyone that was looking to get a professional, friendly job done.
• • •
Response from the owner - a year ago
Hi David, I'll be sure to let Kale and Darryl know you appreciate their service. Give us a call anytime you need help with your plumbing!
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Mike Chartrand
2 months ago
Our hot water heater quit in the middle of the night , Action auger came to the rescue , delivered and installed a water tank within a few hours on a weekend, cleaned up the job site, disposed of the old stuff and left us smiling.
Response from the owner - a month ago
Hi Mike, thanks for the fantastic feedback! We'll be sure to look up the technician and let him know of your appreciation for the service!
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David Sears
10 months ago
Will never call Action Auger again. The plumber they sent out was more interested in selling me products and "recommendations on what to replace" then solving the problem I called him out for. My garberator stopped working so I called Action Auger to come check it out. He didn't even look at the garberator, just immediately said you can't fix garberators and I will need to replace, he recommended me getting the $800-1100 garberator, which is absurdly over priced. I told him no and I will have to think about what I want to do and that I would call them back. He then gave me a lecture that his job isn't to come out, tell me the problem, then come back 2 days later to do the work, even though I still paid him $70 to come out and check it out. He continued with saying he came out expecting to work, and then inspected the rest of my condo pointing out "flaws" which would end up costing over $500, and kept persisting I buy their $65 bottle of pipe cleaner, kept pushing it on me after I said no 3 times. After he left I decided to take a closer look at the garberator. I have no training in plumbing or repairs at all and instantly I saw the reset button below the garberator. I pressed the button and you could hear it worked again, but the blades not spinning. I then inspected the garberator closely down the drain. I then saw a small measuring cup lodged between the blades, previously I wasn't able to see it. Within 5 minutes I was able to get it out and now the garberator working fine. If I listened to this "professional" I would now be at least down $1500 bucks and wasted a perfectly fine garberator. If I was you I would never call these money grabbing plumbers.
• • •
Response from the owner - 3 months ago
This is the owner Brham of Action Auger, the Gentlemen Plumbers. First I would like to thank you for your feedback. I value all feedback and will use yours for training purposes. Second, I would like to apologize for any inconvenience or frustration this situation might have caused you. Unfortunately, the way in which this service call was described is not to the standards of our company and I apologize that you felt pressured into purchasing items and felt lectured by our technician. That is not how we like to conduct business and I would like to take this as a training opportunity to coach our technician on the proper steps to a service call. If you would like to call our administrative line at (403) 204-6010 and ask for Brham, I would be happy to answer any questions or concerns you might have as well as explain to you how our company works and how the service call should have gone.
Jody I.
a year ago
The Gentlemen Plumbers responded to my plumbing issue right away and the customer service and expertise they provided was amazing! As soon as Bryan stepped in my door he was extremely polite and professional. He was also very thorough and efficient with repairing my toilet. He then took the time to go through my home with me to inspect all of the plumbing and he answered all of the questions I had. I will definitely use this company again, and recommend them to everyone I know!
• • •
Response from the owner - a year ago
Hi Jody, we'll be sure to let Bryan of this great review!
Thomas John
a year ago
A few points on why you should never use these guys for ANYTHING! 1. They are completely full of lies. They say that their 'a little higher than average' prices are so they can provide you with warranties and guarantees that your plumbing technician is drug free and 'gentlemanly'. They CLAIM they do background checks on their employees and drug testing. They surely do not. In the time I worked there, I was neither checked in to, nor drug tested. I was more than willing to do so because I am neither a criminal nor a drug user. 2. Did I mention they lie? When you phone them they state they cannot quote you a price over the phone. They can only inform you about the "dispatch and travel fee" of $69.95. Each and every person on the phone is probably better versed in the pricing than the actual technician. They have a pricing guide that states their prices. Any possible job you can dream of is on this list. It falls in a 1-10 category of price point. #1 is their cheapest option at 66$. It includes things like a bottle of "bio smart drain cleaner". All the way up to #10 at 1298. The "plumbing training" I was provided consisted of "always have your finger on number 10 so the customer is happier to pay a lesser amount. 3. They are greedy liars? What else is there to say. This isn't meant to be a slander of anyone. The plumbers that work there are wonderful guys. The owners are greedy and selfish and down right bullies. They made a guy do pushups for being 15 minutes LATE. You're not a team player if you're not doing pushups. In the short time I worked there I contemplated quitting on every job. I am a 10 year experienced contractor. I've done electrical, plumbing. hvac, carpentry. I've done high end stuff and basic fixes. I would never charge as much as these guys charge. Regardless of their "overhead" or "insurance". Their poor marketing decisions shouldn't reflect negatively onto the customer. ANY plumber out there will back his work with a guarantee and all items come with warranty. I would never charge 400+ to install a toilet. That's ridiculous. I often use action auger prices in my own price list, to show the customer how much a big company would charge and how I am more than 3/4's the cost. Since I can't rate you lower than one star, I will rate you one star. Maybe Brahm can complain to Google and get this post removed because he doesn't want anyone to know just how horrible his company really is. Read some of the other reviews on the web and make your own decision. There are so many horror stories on there.
• • •

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In the spirit of giving, The Gentlemen Plumbers will be giving away plumbing services to a few folks who are in need this holiday season. 

Nominate a friend or family member by sending us a private message telling us why they could use our help!
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Hello Bonni-sue and Rachel.  Thank you for your heart-warming nomination.  We will be in contact soon should we require more information.
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When gas, is burned, it releases carbon monoxide. Carbon monoxide is odorless, and attacks your red blood cells preventing any oxygen being carried to your organs. It’s silent, can’t be smelt and kills; hence its nickname.

The main causes of carbon monoxide in the home are faulty or poorly ventilated appliances.

There are a couple of things you can do to test for gas leaks:

1)  The Bubble Test

The first place to check is the pipe that connects your appliance to the mains supply, including the valve. You can use a special bubble test solution for this, though a detergent and water solution also works (though not as well). Simply apply the solution to the pipe, and watch for any bubbling. Do the same with all the individual controls and valves on each of your gas appliances, and don’t forget the pilot lights. If you see any bubbles, then you have a leak.

2)  Use and Electronic Leak Detector

More expensive than the bubble test, but quicker and far more reliable, are the electronic leak detectors like the ones used by RTL Plumbing’s professional and qualified experts. They can cost hundreds of dollars, and come with visual and audio alarms, and LCD readouts. They are simply placed near the area to be tested while the gas is switched on.

What to do if you have a gas leak

If you spot a gas leak there are four steps to safety:

- Turn off all appliances
- Turn off pilot lights
- Turn off the supply
- Open your doors and windows
- Contact a gas fitter to come and conduct full testing and repair

Never:

- Use a naked flame to detect gas leaks
- Use any electrical equipment near a gas leak

Have your appliances and gas supply regularly checked for faults by a qualified gas engineer.
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Action Auger has noted that one of Alberta's ongoing goals is the conservation of water.  Events at the University of Alberta and elsewhere during the recent “Canada Water Week”, dealt with sustainability and other aspects of this vital natural resource. Action Auger, and other local plumbers, think that conservation can begin today, in every home.  They offer the following suggestions. 

Reduce the Pressure

Lowering the water pressure lowers the rate of flow.  Translated, this means that less water comes out of your taps every minute.  So, not only do you reduce your water demand but you put less of a strain on your pipes and other water fixtures.  This creates fewer water problems such as leaks.

Flush with Less

About 40 percent of all home water use can be accounted for by toilet flushes.  Low-flush toilets flush with 1.6 gallons or less per flush as compared with regular toilets which use 3.5 - 5 gallons.  That's a big savings in two ways.  One is a reduced consumption of “new” water.  The other is the creation of less wastewater.

Shower with Less

A four-person family can reduce their water usage by about 20,000 gallons a year.  How? By installing showerheads that deliver water at a rate of 2.5 gallons-per-minute instead of 4.5 gallons-per-minute.  Yet, the quality of the shower remains the same.

Dam the Toilet

You can hold back a portion of the water in the toilet tank during a flush.  This water damming reduces water need by 1-2 gallons a flush.

Displace Tank Water

Since two items cannot occupy the same place at the same time, putting things in a toilet tank will reduce the amount of water which is needed to fill it after a flush.  One safe idea is plastic containers filled with pebbles.  Make sure that they don't obstruct flushing mechanisms or water flow.  This uncomplicated method will save 1 gallon or more each time the tank is refilled.

Aerate Water 

Special tap aerators can reduce the size of water droplets and put air into the mix.  This fine water-air mixture makes it feel like you are using the same amount of water while actually reducing by up to 60 percent the quantity of water used.

Turning the above ideas into actualities is more than do-able when you use the services of experts at Action Auger.  Professionals such as these will also be able to advise you about more methods to easily conserve water in your home or place of business.  It's a great way to help Canada, and the world, keep water flowing for future generations.  
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4 Signs Your Plumbing System Is Going Down the Drain

A house with an inferior plumbing system is something of worry. The challenges drain your energy, patience, and pockets. Imagine bathing in lukewarm water when the winter season is at its peak, standing ankle-deep in your bathroom because the water cannot go down or walking into a flooded kitchen. 

First, you have to get rid of the mess, which can sap up whatever little energy you have after a long day’s work. Second, you experience the same thing every day, which is a real test of your patience, and last, you have to hire a serviceman and spend to repair or replace some defective pipes or faucets if there are.

To prevent these problems from recurring, you should know some signs that your plumbing system is not working well and remedy the problem once and for all. Here are some tell-tale signs that your plumbing system is going down the drain.

1. Changes in water level in the toilet bowl

A rising or falling level of water in your toilet bowl is a sign that ventilation is not good. If this continues to happen, total clogging will ensue, which will require time and money to get rid of. Before this happens, have a professional plumber check the venting system so that a solution can set going before it is too late.
Other signs that the plumbing system is not performing well include; hearing a gurgling sound or when you see bubbles going up every time you flush your toilet bowl. 

2. Cracking ceiling

One sign that your plumbing system is not working well is when you see moist spots or cracks on the ceiling. This indicates that some pipes are leaking. If this happens after you have just moved into a new home, call the attention of a plumbing expert. 

3. Blocked Drains

Having your bathroom floor flooded every time you take a bath or your sink full every time you wash dishes and food items can be annoying day-to-day problems that some house owners disregard. When this happens, call a professional plumber to check what is blocking your drain. 
Having blocked drains can lead to more serious problems that will require major repairs and high cost. So try to solve the issue while the damage is still at a minimum.

4. Leaking faucets

Some house owners consider leaking faucets as minor problems, especially if the amount of water wasted is negligible. However, if there are several leaking faucets in your home, in the long run, your water bill will go up. 

You need professional plumbers to deal with these problems. And the earlier you solve it, the better.

Talk to us today. We are here to help you.
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Once again, it seems that the most popular color this year is green. Cars have “gone green” as have most things you can think of. Now, it’s plumbing’s turn. Green or eco plumbing is a trend which is spreading quickly among professional plumbers such as Action Auger. Green plumbing has three main objectives: use less water, recycle used water, and use sustainable materials.

If you thought that eco plumbing had nothing to do with you, the individual, think again. If all the homes did their best to go green, eco plumbing could have a very serious overall impact. So, what can you do? Actually, quite a lot.

Using less water

Some low cost, high impact ideas are low-flush toilets (a savings of 2-5 times less water with each flush) and low-flow showers and faucets (fatten your pocketbook by using up to 60 percent less water).

Recycling used water

“Grey water” is the term for water which has been used. For example, if you collect some of your bath or shower water for reuse, you are recycling grey water. Grey water can be used for washing cars, watering plants and flowers, and cleaning floors.

Using sustainable materials

Pipes and fittings come in a variety of materials with different levels of sustainability. Action Auger can give you more information and help you choose the option which is correct for you.

One nice thing about eco plumbing is that it’s not an “all or nothing” proposition. It is possible to do as much or as little as your philosophy and budget allow. In fact, you could begin with something as easy as your drain cleaner, choosing a bio-product instead of one with toxic chemicals which make their way into the water supply.

While you can toss a few rocks into your toilet tank to reduce your water usage, getting professional advice is usually the better option. The experts at Action Auger can help you decide which eco plumbing options are the best for your plumbing situation.

Green plumbing, however, is even more than reducing, recycling, sustaining, and saving money. It turns out that eco plumbing can contribute to a healthier home with cleaner water. Now those are two advantages which everyone can appreciate.
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The Gentlemen Plumbers Quick Tips

In keeping with our reputation as being the source for solutions, here are 10 useful tips for using vinegar to solve common problems. And, yes, some of them are even plumbing related. We hope you find them helpful and share them with your Facebook friends!

1) Prevent ice from forming on a car windshield overnight by coating the window with a solution of 3 parts white or apple cider vinegar to one part water.

2) Use one part vinegar to one part water in a spray bottle to clean bathroom fixtures and floors. Clean soap scum, mildew and grime from bathtub, tile and shower. Wipe surfaces with vinegar, then rinse with water.

3) To clean the hoses and unclog soap scum from a washing machine, once a month pour one cup of white vinegar into the washing machine and run the machine through a normal cycle, without clothes.

4) To unclog a shower head, unscrew the head, remove the rubber washer, place the head in a pot filled with equal parts vinegar and water, bring it to a boil, then simmer for 5 minutes.

5) Clean your toilet bowl by pouring in one cup of white vinegar, let stand for 5 minutes, then flush.

6) Remove stubborn stains from furniture upholstery and clothes. Apply white vinegar directly to the stain, then wash as directed by the manufacturer.

7) Relieve sore throats by putting 2 tsp. of vinegar in your humidifier.

8) Clean lime deposits and calcium sludge from an automatic drip coffee maker. Once a month fill the reservoir with white vinegar and run through the brew cycle. Rinse thoughoutly with 2 cycles of cold water.

9) Soak a rusted tools, bolt or spigot in undiluted white vinegar overnight.

10) Deodorize a room filled with smoke or paint fumes. Place a small bowl of white vinegar in the room.

Do you have any more magic uses for vinegar?
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Wayne’s girlfriend Carrie was diagnosed with stage three breast cancer last April after she discovered a lump on her left breast. Due to the severity of her cancer (stage four is the most aggressive) Carrie received her first round of chemotherapy treatment two weeks after the diagnosis.


After eight weeks of chemotherapy, Carrie had a partial mastectomy on her left breast hoping the removal would help eliminate any cancerous cells. Complications arose from the surgery, which ultimately pushed back the radiation treatment.


After 30 rounds of radiation treatment, Carrie now is suffering from lymphoma, which makes her extremely fatigued and makes movement in her left arm difficult.


Wayne notes the cancer and treatment has been hard on their family. The treatment has made Carrie tired and the lack of energy makes her unable to do things around the house. Wayne, who works all day, comes home to Carrie and their kids. He now takes on more responsibility of taking care of the kids and is the one who puts them to bed each night as Carrie does no longer can without great difficulty.


On Sunday October 5, Wayne and his team the “Bad Boob” ran in the CIBC “walk or run for a cure”. Every year thousands of participants either run or walk 1 or 5km distance to raise money and awareness for breast cancer research. Wayne and his team are hoping the money they raised by running will ultimately help further breast cancer research and find a cure.
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Leaking toilets are not easy to repair, but can be costly if not done properly. There are things you can do before having to call an expert from The Gentlemen Plumbers for your toilet plumbing, but in most cases you’d probably do better to call a professional as soon as possible.
Find out why the toilet is leaking


You’ll need to know how a toilet works to do this, and also to make a thorough examination of the toilet. First check the seals underneath the lid, and check for cracks and eroding rubber gaskets, too. This check will tell you where the problem is, and what nature of toilet plumbing problem you have.
Make the repair


If gaskets are the problem, then you’ll need to purchase the right size and fit them; similarly if the flange is broken. Replacing seals can be a complicated operation, so be warned!
Take the easy route


Most times it is easier – and far cheaper – to call an expert from The Gentlemen Plumbers. The technician that comes to your home will have a fully equipped truck, meaning the right parts will most likely be at hand for an immediate repair. The problem will be quickly diagnosed, and you’ll save your valuable time.


After the repair has been made, the area will be left clean and tidy – exactly as it was before the technician arrived – and the work done will be guaranteed. You’ll also find that the cost for the repair will be as quoted, and not a cent more.
Avoid toilet plumbing hazards


The Gentlemen Plumbers will be with you quickly, and determine the exact nature of any problem and necessary repair. Toilet leaks are inconvenient, expensive if left unrepaired, and can be hazardous – the last thing you want is soiled water leaking through the ceiling from upstairs to the room below. If you allow a leaking toilet to fester, this is precisely what could happen. Then the repair required will suddenly explode in cost and inconvenience.

The key to keeping expense down and health high is to take action as soon as any problem is noticed. A professional plumber from The Gentlemen Plumbers will diagnose faults or problems and repair toilets quickly.


One call to The Gentlemen Plumbers, and you’ll find there will be no need for you to spend a whole weekend trying to discover what the real problem is, and then visiting plumbing suppliers for the right parts, before struggling to make the repair.
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Remembering the devastating floods of 2013. Please share this video with your family and friends.

Remembering the 2013 Calgary Floods - One Year Later
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The Calgary Herald warns that there is a threat of flooding due to groundwater seepage.  Property owners are advised to get advice about what this may mean for their home, office, or shop.

Groundwater is water located beneath the earth's surface in soil pore spaces and in the fractures of rock formations.  This is the source of well and spring water.  Groundwater can also seep into streams and rivers causing a continual water flow.  While groundwater is useful, even essential, too much of it in the wrong places isn't either of these.
Groundwater flooding is thought to have several causes such as excessive rainfall or backed-up drains and sewage systems.

The Herald reports that, unfortunately, the city is not currently able to do much to prevent groundwater seepage and possible flooding.  That means it's up to property owners to mount a defense.  Some options are to install de-watering/sump pumps and additional drains. 

Experienced plumbers such as The Gentlemen Plumbers will be able to explain which of these and other methods are best for your property situation.  

Here are some helpful tips for when a flooding event occurs:

• Turn off the “juice” - Electricity and water don't mix.  So, shut the electricity supply to the area fuse by fuse or in general at the mains.

• Shut off the gas – In cases where is there is two inches of water or more, it is recommended to close the gas supply, disconnecting appliances if possible.

• Erect a barricade – A physical barrier such as sandbags can help contain the flood water in a smaller area.

Catching the situation beforehand is quite important.  Ward 6 Counselor Richard Pootmans says the  majority of insurers “do not cover flooding due to backed-up drains or other plumbing”.

Remember that The Gentlemen Plumbers and other local plumbers are there to help before so there hopefully won't be a during or after.    
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Action Auger offers competitive prices and service reliability in getting their furnaces functioning. The company encourages Canadians to get at least three quotes to avoid paying excessive prices due to supply and demand pressures and opportunistic HVAC contractors. Many people are waiting for government assistance or insurance settlements, so Action Auger offers Calgary residents deferred-interest financing options so that they can get everything in order before winter weather puts comfort and health at risk.

Assessing Damage

Furnaces might seem operational, but HVAC experts recommend that people replace flood-damaged equipment. Corrosion inside valves and controls results in reliability questions, so flood victims should always get their electric furnaces, radiant floor heat, heat pumps, gas heaters and boilers inspected by an experienced technician. Flooding causes the following problems with HVAC equipment:

• Central forced-air systems that are exposed to flood waters develop mold, insulation damage and compromised joints and seals.

• Water heaters also develop corrosion in valves, controls, seals and insulation, but replacing a water heater is relatively inexpensive.

• Working HVAC systems become less efficient, which could cost you more in heating and cooling bills.

High-tech options include thermostats that you can control from your mobile phone or tablet, and sensors that warn you if flooding occurs in your furnace room or if you need to replace or service your equipment.

Choosing a Reliable Contractor

Action Auger provides NATE-certified local technicians, green products and fast, reliable service to get your HVAC equipment installed. North American Technical Excellence certification assures you that your service technician is technically competent and up to date with the latest HVAC technologies and skills.

Financing options for Calgary flood victims include paying no interest during a deferred period except for an administrative fee of $39.95. Financing is provided by Snap Financial Corporation. The offer expires on November 29, 2013, and late payments are subject to a 2 percent interest charge on any past-due payments.

Action Auger technicians live and work in your community, and they understand critical heating issues, flooding complications and the financing difficulties that Calgary floods cause families. Updating your furnace at Action Auger gives you choices of manufacturers, highly skilled repair and maintenance services and equipment with efficiency ratings from 80 percent up to 98.2 percent. Furnace financing for Calgary flood victims helps people recover from the disaster with fewer financial difficulties.
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Ironman had to pull some overtime at Action Auger "The Gentlemen Plumbers" Headquarters this Halloween. We managed to catch a quick glance at his upcoming plans...
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