Profile cover photo
Profile photo
ABC Auto Care
221 followers -
Ventura's favorite auto repair shop
Ventura's favorite auto repair shop

221 followers
About
Posts

Post has attachment
Free recalls?
The High cost of a free recall
The High cost of a free recall
leelizarraga.blogspot.com
Add a comment...

Post has attachment
The High cost of a free recall
I thought a factory
recall was free.    Technically, the cost
is to be paid by the vehicle manufacturer that has issued that recall. However,
the funds generated by the recall is at the “recall rate” – less for the
technician in flat rate hours and less for...
The High cost of a free recall
The High cost of a free recall
leelizarraga.blogspot.com
Add a comment...

Post has attachment
Out with old and in with the new!
We've had this AC Delco sign facing the street forever. It's time had come and had to make the decision to remove it. Today was the day. So when you drive by our repair shop and look our way, the sign wont be there. But rest assured our mechanics and all of us are still here working on your cars
Photo
Photo
9/12/18
2 Photos - View album
Add a comment...

Post has attachment
Never say Never
Never say Never
Never say Never
leelizarraga.blogspot.com
Add a comment...

Post has attachment
Never say Never
NEVER SAY NEVER, the one thing I've learned is that in automotive, nothing is ever absolute! When you are inspecting something, you just can't jump to conclusions. Due diligence is very important as the client will cling on to every word you say. Long time ...
Never say Never
Never say Never
leelizarraga.blogspot.com
Add a comment...

Post has attachment
Last to work on it
Last to work on it
leelizarraga.blogspot.com
Add a comment...

Post has attachment
Last to work on it
We are doomed! In automotive, there is such a thing as "the last one to work on it' This is what it means, the last person or repair shop to work on the vehicle will get blamed for everything else that fails on such vehicle. With any luck, it will be for a ...
Last to work on it
Last to work on it
leelizarraga.blogspot.com
Add a comment...

Post has attachment
**
The voice comes over the phone, the question  simple and to the point. "What is your labor rate per hour?" Generally speaking, when the conversation starts like that, it's already bypassing all the relationship building, the trust added value you bring to t...
Add a comment...

Post has attachment
All about impossible expectations.
Impossible expectations.
Impossible expectations.
leelizarraga.blogspot.com
Add a comment...

Post has attachment
Impossible expectations.
Impossible expectations: The phone
rings and I am the next in line to pick up a call… On the other
end, the caller starts by telling me he is an auto mechanic (RED FLAG Impossible
expectations NUMBER ONE) who does his own work and was recommended to us as a...
Impossible expectations.
Impossible expectations.
leelizarraga.blogspot.com
Add a comment...
Wait while more posts are being loaded