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AAA Heating & Air Conditioning
HVAC Contractor
Today 7AM–6PM
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Just like the doctor and the dentist - it makes good sense to put furnace inspection on your annual list. AAA is your Home Comfort Specialist - Call now to be ready for the holidays! http://ow.ly/UbX8n
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It's very important to keep up-to-date on your furnace maintenance each season. Call AAA Heating & A/C now at (253) 656-5570 for a 23 point inspection and cleaning. ‪#‎wintersafety‬ ‪#‎cozy‬
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AAA Heating & Air Conditioning
owner

HVAC Training, Heating Contracting, Air Conditioning Repair  - 
 
Welcome to our new community section! We want to help consumers understand the basics of HVAC maintenance and repair, and give you the tools to find a reputable technician when you need one.
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We know everyone likes to save money. Here are a few tips to save money on your heating bill this winter. BONUS TIP!: Call AAA Heating & A/C for a 23-point Pre-Winter Furnace Inspection & Cleaning today! Let us know you like us on Facebook for $20 off! http://ow.ly/UbWVG
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Contact Information
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22641 83rd Ave S Kent, WA 98032
22641 83rd Avenue SouthUSWashingtonKent98032
(253) 656-6999aaaheatingac.com
HVAC Contractor, Air Conditioning Contractor
HVAC Contractor
Air Conditioning Contractor
Air Conditioning Repair Service
Air Duct Cleaning Service
Heating Contractor
Heating Equipment Supplier
Today 7AM–6PM
Thursday 7AM–6PMFriday 7AM–6PMSaturday ClosedSunday ClosedMonday 7AM–6PMTuesday 7AM–6PMWednesday 7AM–6PM
AAA Heating and Air Conditioning serves the people of South King County and Pierce County in Washington for any heating, cooling, duct cleaning, or other HVAC needs.
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4.6
17 reviews
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"We've appreciated the good service from AAA Heating for many years."
"Control board to heat pump unit was full of debris and bugs."
"I like their maintenance plan that makes it very affordable."
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Have them in circles
43 people
Mark Phillips's profile photo
Eric St. John's profile photo
Temperature Masters's profile photo
Advanced Cooling Systems's profile photo
LEANNE CARTWRIGHT's profile photo
Heating & Cooling's profile photo
BBB Northwest's profile photo
AC Today's profile photo
The HVAC Network's profile photo
All reviews
Darlene Sluder's profile photo
Darlene Sluder
3 months ago
We finally decided to add AC to the furnace AAA installed for us several years ago. Glen made our choice of systems understandable and arranged everything for the preparation and installation. David G did a really thorough job with cleaning and sealing our duct system in preparation for the AC installation. Both Glen and David G were very patient (I always have lots of questions) and delightful to work with. There are lots of HVAC companies out there but I continue to be impressed with the quality of AAA Heating and AC staff and never hesitate to recommend this company.
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Response from the owner - 3 months ago
Thank you so much for letting us know how your experience went with our company and co-workers! I am so happy to hear that our technicians took such good care of you. We think they do great work and always love hearing that our customers think the same. We look forward to working with you for many years to come!
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Katrina Rich
5 months ago
I am very unhappy with their service. I have had continuous issue with either being over billed or not billed like I should. Not only that but today when I went to have my annual service for my furnace I learned for the first time (I have used this company for about 3 years) that my furnace uses a 4 inch filter, not a 1 inch one that is covered with my monthly service bill. So to get the correct size I would have to pay more and let them know which size to bring before the service takes place. I believe that because they are the "experts" this need should be on my file and told to me when service is scheduled. Also the tech didn't take the time to close my garage door that he opened. Yes this is minor but to me goes to show they do not pay attention to details. *Edit as of 2/20. I was contacted by a representative, I apologize I did not write down the persons name. I was offered 3 1 inch filters or 1 4 inch filter as stated but declined both offers. I have no recollection of being told of the need for the larger filter in 2014. Admittedly we can do a better job replacing the filter when we do not have service scheduled. The mistake that was done by the company in 8/2015 was given a discount, which should have happened as the mistake caused your 2nd tech to have to totally shut down my AC unit so it didn't over heat and potentially cause my house to catch fire. There was a time before 2015 year that I was over charged. Both times caught and fixed. It was my October payment for the repair done in August did not go through (I was set up on 3 payment plan), I called and it was processed. I just learned today by checking my email that I was charged for the full year of service instead of my monthly payment. Admittedly neither charge went through because my debit card number was changed by my bank. I will be calling on Monday to ensure that my payments are caught up as needed.
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Response from the owner - 5 months ago
Katrina, I apologize for the experience you have had with us. It is not our intention to have a customer feeling badly about us, and one of my customer service team members will be calling you to figure out how we can fix that for you. We appreciate you letting us know about this so we can make it right! To make sure we're on the same page, this is from your invoice history: *8/31/15 We gave you a discount on our services to make up for our mistake *8/5/15 We wrote that you need to change your filter more often *4/7/14 We wrote that you had 2 different filter options: 1", changing monthly or 4", changing every 3 months *10/31/13 We wrote that we replaced the 4" filter in the old electronic air cleaner cabinet with a 1" filter and advised on changing frequency As you can see, we have addressed the filter on many of our visits, and gave you a discount to make up for a mistake we made. It is not our intention to blindside our customers, and we have discussed the filter on many of our visits to you. That being said, I can understand how you are upset that we didn't let you know that you could purchase the 4" filter from us before your appointment since it is not a standard stock item. When my team member contacts you, they will be offering a free 4" filter or three 1" filters to make up for the misunderstanding. I hope that you can understand that we did not deliberately withhold any information from you and would like to do what we can to make that up to you. As for the over billing, we apologize for the mistake. We did accidentally double charge your card last year but refunded it as soon as the mistake was realized. However, I'm unclear on when we didn't bill you, so please give me a call to discuss that particular point. We always like to hear when we haven't done something correctly so we can learn from the situation and fix it. We also apologize for the garage door not being closed. That's an oversight that we don't tolerate and will be addressing with our technician. Please know that we are in the business of making our customers happy. The last thing we want is for you to be unhappy with us, so we would really like to make this right for you. Please feel free to contact me directly to discuss any concerns you have. My team will be reaching out to you shortly and I hope we can come to a resolution that works for you. Sincerely, Angie White Office Manager 253-630-9224
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Debbi Bardsley
a year ago
I was visited by Allan this week. He was courteous and upbeat. He put on shoe covers upon entering our house. He pointed out what might be potential problems in the future with our furnace. He talked to me several times letting me know what he was doing instead of just silence and ignoring me. He showed up with in the appointment time. Thanks again, Joe.
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Blake Nobil
3 years ago
Bryce Biles had great customer service He figured out the problem and fix it in a very timely matter. He also went through and showed me how to set up the timer on my heater. He was great and I would recommend Him to any of my friends. Thanks, Blake Nobil and Darcy Rochelle
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Tom Ekberg
3 months ago
I would like to say what a great job Slavi Malinov did servicing my AC unit. He was running a little late and took the time to call prior to his scheduled arrival to let me know. I was having a problem with a 'whistling' noise due some recent ductwork changes. He diagnosed the problem and had good suggestions. His comments were informative - no high pressure sales job. I give Mr. Malinov two thumbs up!
Response from the owner - 3 months ago
Thank you for letting us know about your experience with Slavi! We will pass on your notes to him and appreciate that you took the time to share them with us. We look forward to working with you for many years to come!
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Sofia Gonzalez
a year ago
Slavi M. was early and very appropriate Ran into lots of problems with my neglected heat pump and furnace. I have not had it serviced in years, my own fault. My AC was not working just blowing a lot of hot air. He found several problems. Control board to heat pump unit was full of debris and bugs. he found a wire that was not working, so that was replaced, the reverse mode was not engaging, so unit stayed on hot. Wires in my furnace were not right, he even checked out the thermostat. He was here for quite a few hours 4+. But he was very patient and thorough into trying to troubleshoot all the possibilities it could have been. He stuck with it and he fixed the problem. I am now on their maintenance plan. And my AC/Heat work just perfect! Thank you Slavi!
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Dale Carter
3 years ago
We replaced our 18 year old furnace today. Bob arrived at the scheduled time. His work was excellent, and performed in a professional manner. He was more than willing to answer all of my questions, regardless of how simple or complicated they were. Everything worked perfect after he was finished. He also cleaned up the area before he left. We would recommend Bob and AAA Heating & Air Conditioning to anybody without hesitation.
S. lee Babcock's profile photo
S. lee Babcock
3 years ago
Our Heat pump stoped working just when the high temps hit, called on monday 8/6/12 0830AM and they where at our home by 400Pm , unit fixed and running great, after replacing not so cheap part, done in quick time and explainsd the service plan and the saveings, Richard cleaned all the units and left in 1 hour 15 min. with our puppy enjoying the cooooool air( me too). Thank You AAA Heating & Air Conditioning, with a blessing to Richard for his great work. give them a call, it could save you MONEY. Have A bless week Lee Babcock
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