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From Richard.H
Outstanding service!. I especially appreciated the upfront and honest assessment. After an evaluation of my washing machine the serviceman suggested due to the cost of the repair, the age of the appliance and the issues he typically see an similar models he suggested replacing it rather than repair. He could have easily taken my money to fix it but felt like it was time to buy a new one rather than sinking more money into it than it was worth. I have referred them to three other friends and we all will be using them in the future.
Description of work:
Dishwasher, Washing Machine, Refrigerator.

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911 Service Today Earns Esteemed 2016 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

911 Service Today has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.
This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.
“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Appliance Repair companies in Charleston were able to do it.”
Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.
For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

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⭐️⭐️⭐️⭐️⭐️ review from Stephen.L: Excellent experience! Haven't had an appliance repair in years thankfully and thought I'd give these guys a call based on the reviews and couldn't have been more pleased! Called on Thursday had an appointment the following Monday. Blair called and asked if they could come by earlier which worked out great. Blair and Ryan showed up 15mins later and went to work. Bad belt on my dryer replaced and all the lint cleaned out also. Working great. I would highly recommend them and will definitely call them in the future for any repairs. Thank you!!

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Sandra G Rating Review posted on Dec 30, 2016
911 Service did an amazing job repairing my refrigerator. They were professional, courteous, punctual, and took great care with the hardwood floor in my kitchen. I would definitely contact them again if needed for future repairs.

Thank you Tom our head tech.
Nan D Rating Review posted on Dec 22, 2016 5 STARS
I am so grateful that Home Advisor provided this company as an option for service. We had a technician named Tom, who was professional, smart and polite. He even removed his shoes to avoid getting my floors dirty! He diagnosed the causes of the problems that had arisen with a microwave and dishwasher, resulting from power surges after Hurricane Matthew. Options were provided and he ordered the only part that was needed to fix the dishwasher, which is Swedish, and had me worried whether anyone would be knowledgeable about. Returning in a few days with the part, he fixed the dishwasher in short order and cleaned up afterward. I will DEFINITELY use 911 Service Today if I need any future appliance repairs. Excellent company.

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Sending you the very best wishes for joyful holiday season.

We love our clients and they love us back ,From Jacy.c:
Andrew was early to my appointment and fixed my fridge within 30 seconds (operation error on my part) and was able to fix my dryer within 25 minutes all without having to call for parts. I felt he was extremely honest and did not try to "sell" me unnecessary parts. He was a genuine good guy who helped me save a ton of money!! I will and already have recommended 911 for appliance repair to multiple people!! They took great care of me in a very affordable and honest manner!!! Great Job Andrew and team!! Thank you!!!

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It is time once again for 911 Service Today food drive. When you donate 3 cans of food for the drive, you will receive a $5 discount off your service . So let's help support these great organization. Thank you for your help.
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