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We have partnered with CCNG to conduct a survey of Contact Center professionals to understand the customer engagement trends and challenges. This short survey (it takes less than 3 minutes to complete) covers topics such as remote agents, cloud-based contact centers, multi-channel and more. Take the survey today: https://lnkd.in/bBMWjHt
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More & more businesses are recognizing the benefits of cloud-based data-hosting and communications, yet others are still dogged by procrastination where procurement and finance teams prove difficult to win over. Misconceptions about migrating to cloud services coupled with a fear of making “wrong” decisions are likely root causes of such corporate resistance, and the concerns require a concerted effort to debunk. Read more: https://lnkd.in/bhyBssW #UCaaS
More and more businesses are recognising the benefits of cloud-based data-hosting and communications, yet others are still dogged by procrastination where procurement and finance teams prove difficult to win over. Misconceptions about migrating to cloud services coupled with a fear of making ...
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Enterprise conferencing and collaboration technologies today stand at an exciting crossroads. Solutions that were once considered consumer technologies are moving into the enterprise. Seamlessly build video conferencing and collaboration into your communications solution. Find out more in this whitepaper: https://lnkd.in/bNm36_u

#ECaaS #UCaaS #CCaaS
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Such a pleasure to host customers in our San Jose HQ this week for our 2016 Executive Forum!
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Stress seems to be part of every job description. But that doesn’t mean it gets to take over your life. When handled correctly, stress can be contained, minimized and conquered. Here are stress prevention and management techniques from 12 business leaders. https://lnkd.in/b3SNsQE #Leadership +Fortune Magazine #Business
Tips from Susan Wojcicki, Jack Dorsey, and other executives.
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With Virtual Office Analytics Essentials, you get a dashboard of all that's going on with the phones in your organization! See a summary of answered calls, abandoned calls, active calls and much more. Use the extension summary to drill down to individual extensions to see their performance rate. https://lnkd.in/bpvspiK

#OfficeAnalytics #UCaaS #VirtualOffice
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In our increasingly global economy, it’s no surprise that more and more businesses are going global with their contact centers. This eBook explains the top challenges businesses must surmount when expanding internationally and what they need to know to be successful. Get the ebook here: https://lnkd.in/b594pQj

#globalization #CCaaS #UCaaS
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Hear from Marc Ballbach, Romano’s Macaroni Grill and Ryan Orsmond from OFX, as they share their thoughts on the move to cloud, benefits of cloud communications, Future of Work for the retail and FinTech industries, and advice for CIOs as they transition to cloud.

+Romano's Macaroni Grill +OFX #Podcast

http://blog.8x8.com/2016/09/podcast-romanos-macaroni-grill-and-ofx/
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Mobi wanted one system to handle all interactions with their customers, primarily phone calls and instant messaging. According to Mobi, “What stood out about 8x8 was that everything was managed under one roof.” Mobi has been able to achieve this with 8x8’s integrated Virtual Office and Virtual Contact Center solutions. View the video: https://lnkd.in/bwjkXbb

#ECaaS #UCaaS #CCaaS
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Here's Who Made Gartner's 2016 Magic Quadrant For Unified Communications As A Service: https://lnkd.in/bcXWDWk #UCaaS #ECaaS #GartnerMQ
CRN is the top news source for solution providers and the IT channel, providing up-to-date technology news, IT vendor and product reviews, channel partner resources and much more.
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If you are a business operating in the channel- be it a Value Added Reseller, Distributor, Systems Integrator, Telecom Agent or a Managed Service Provider- then you understand the monumental shift to cloud solutions happening in the industry today. It is no longer a question of “if” you are going to transform your business; you already have plans or are in the midst of this move to cloud. Read more: https://lnkd.in/bYJyZN4

#ChannelPartners #VAR #Economics #CloudCommunications
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Employees still like meeting face-to-face, with 57 percent of respondents saying they prefer this type of communication. But 51 percent also said that with better communications technologies and the capability to work remotely will bring about the end of face-to-face communication. Read more: https://lnkd.in/bfxP4xK by +CIO #futureofwork #communication #telework
Millennials are a driving force in the future of the workplace, pushing companies to modernize in order to keep up with the competition.
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8x8 provides hosted VoIP business phone service and hosted contact centers. Ranked #1. Experienced. Reliable. Proven. Secure.
Introduction
8x8 takes your business communications from conventional to exceptional with our innovative hosted VoIP communications solutions. 

We develop and deliver business VoIP phone service, hosted contact centers, and unified communications solutions for small and medium-sized businesses. Our business phone service and hosted contact center software solutions are known for their reliability, affordable pricing, ease of use and advanced features. 

Our hosted PBX business phone systems give you all the features you need to serve your customers better, work smarter and conduct business anywhere, anytime.

We invite you to connect with us so we can get to know you and you can get to know our products and services. Please take the time to follow us on our 8x8 blogTwitter and YouTube and interact with us on Facebook and LinkedIn.

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Sales 1-866-879-8647, Support 1-888-898-8733