Very friendly staff waiting to meet you and quickly get you checked in. If you don't finish your latte during the process, do not be caught off-guard when they show up at your room with a fresh cup! Excellent place.
I am a business traveler from the states and i'm often in London for conferences and tradeshows. I've stayed at Hotel 41 three times and i must say this hotel is exceptional. The service is excellent and the accommodations are lavish. Although the rooms are on the small side compared to the states the lounge and dining areas are spacious and the staff is very attentive. I highly recommend if you are staying in London and can splurge a little.