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123Print
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The materials you need for your business.
The materials you need for your business.

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The 5 Golden Rules of Customer Service

1. Be attentive: Who do you give your business to? What types of companies, and why? What ensures your loyalty? Think of those that go above and beyond and try to emulate it. What are your customers’ needs, their expectations, and their goals? Meet their needs, exceed their expectations, and help them to achieve their goals.

2. Be knowledgeable: Whether you’re the CEO or the one filling orders, it’s important to know your business. And if you don’t know something – ask. Customers need to feel that you’re the expert, but also someone who can admit a mistake. Be real with them, and continue to grow.

3. Be friendly: Take the same lesson you learned in grammar school and apply it to your customers – treat others the way you want to be treated.

4. Empathize: Everyone has bad days. We deal with all different types of customer issues. Put yourself in their place and understand their frustration. Know the problem they’re having with your business may not be the only one they are dealing with that day. Do everything you can to cheer them up and calm them down while simultaneously fixing the issue.

5. Stay calm: Everyone gets stressed out, but no matter what you’re feeling you need to remain calm. Customers sense when you’re anxious. No good will come of a situation if you don’t tackle it logically – one step at a time. Take a deep breath and trust in your abilities. You can do this!
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Go Big or Go Home with Presentation Folders from 123Print

Sometimes it’s hard to stay engaged around the holidays, for both customers and employees. There are a thousand other things on our minds. But with the New Year fast approaching we must focus, we must realize that now is the time to update our brand, captivate our consumer, and give our employees something to talk about.

Make some real changes. Take control of those holiday meetings with orchestrated planning, but a little bit of jazz rolled in. Keep everyone guessing. Put together a packet with some cutting-edge approaches, and customize materials to go with it. Make exciting goals for each quarter, but dare to break beyond the confines of your own strategies.

We can help add the perfect complements to your planning, protecting and projecting them with custom presentation folders made for your business. We have quantities as low as 25 for smaller businesses, but go as big as you want. Bring ideas to the table with 123Print.

123print.com
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As soon as Halloween ends companies of every size plunge head first into the holidays – many of them have been preparing for quite a while now. The most wonderful time of year is also the craziest for nearly all businesses.

Brick and mortar stores switch over soundtracks, put up decorations, and even alter their signature department smells to mesh with the biggest buying season on the calendar. E-commerce stores do a digital revamp of their websites and social media. Both types of stores will, undoubtedly, update their products. And both will, most certainly, run holiday campaigns.

It’s good to be ready with print and digital marketing materials for the upcoming holidays. Digital ads are a must today – there’s no doubt. Print ads can be exceedingly effective at the holidays – when the warm traditions of physical correspondences are most celebrated.

Get smart and stay successful this season. Shop at 123Print.com.
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Career Profile: Brett Miller, the voice behind the brand.

123Print asked me to write a post on who the voice is behind their brand, and then it hit me, I am the voice behind their brand. That stylish guy you see in the photograph, that’s me, Brett Miller, and I’m the writer for 123Print, along with their sister companies (CardsDirect and Brookhollow). I was brought on in August 2016, to put a little written pep in the step of this amazing business.

What’s so amazing about 123Print?
It’s the people behind it, their stories, and their ability to present their customers’ stories through the products they sell.

What’s my story?
I don’t have the character count to go that deep, but I’ll give you the cliff notes.

Name: Brett Miller.
Age: 32.
Official title: Copywriter II.
Previous experience: Pick an industry, I’ve probably written something for it.
Places lived: Buffalo, New York City, Miami, and Dallas.
Marital status: Engaged.
Kids: Not yet.
Pets: Too many.
Hobbies: I’m a water guy (ocean, lake, river, pond, puddle, I’ll take what I can get), I’m a fashion guy, I’m a night-on-the-town guy, I’m a foodie, I’m a travel guy….
Dreams & Aspirations: I want a lazy river that starts in my bedroom and winds through my entire house.

123print.com
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He had the business sense, but the marketing eye didn’t come so easy until he found 123Print. With simple customization tools and expertly designed templates, he created a whole portfolio.

He used new business cards as the starting theme – from there, things fell into place, soon he had postcards, address labels, and door signs – but he didn’t stop there – next came car magnets, banners, brochures, and presentation folders – a whirlwind of office stationery! Good thing he had that second cup of coffee.

123print.com
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Calendar cards are a great way to remain top of mind with your customers all year round. This useful print marketing piece will allow people to add daily reminders about important business matters and personal dates. And they’ll be continually aware that it was your company who provided such a useful tool. With so many digital reminders inundating a person’s day, a physical calendar can often be more helpful at guaranteeing tasks are remembered and completed.

Ensure that your calendar cards are eye-pleasing. Brand your calendar cards with individual style and add personalized touches unique to your business. Include company contact information and even your logo for a subtle yet unbeatable direct mail campaign.

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Building a business is incredible; whether it’s our own or someone else’s. And we have the distinct pleasure to do both – simultaneously! We shape the brands that define our industries with custom marketing products – personalizing your creative businesses and making them known!

Your success is our success. When you learn, we learn with you. The workers of the world are our canvas. From your midnight ideas to your morning shower epiphanies, we’re there – paving your business strategies with the tools you need to dominate your market.

You need business cards. Our team’s there to help you tailor a concept that customers will recall with the accuracy of a scholarly elephant. Personal. Stylish. Classy. Even a little weird.

Looking for brochures to advertise for your new storefront?

How about outdoor advertising that connects statewide to countrywide? Custom car magnets are key.

Flyers, banners, or yard signs? We’ll give you something you’ll be proud to display, no matter where you are.

Showcasing ecommerce services? A journeyman business? An eclectic restaurant? We have a great time crafting expert products designed just for you.

So what’s your business? What’s your idea? What do you want to be known for? Let’s take a journey together…let’s discover what makes each other extraordinary.

www.123print.com
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Does your company have marketing scents? Literally! ow.ly/gPfl30eALqF
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What brochure template defines you? ow.ly/BK2j30e6Jgb
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